ABOUT

Turning confusing manuals into clear, user-friendly instructions.

ClearManuals was created with a simple goal:
to help companies deliver better customer experiences through clear, usable instructions.

For years, customers have struggled with manuals that are:

  • poorly translated

  • written by engineers

  • full of jargon

  • missing steps

  • visually unclear

These problems lead to frustration, complaints, returns, and negative reviews β€” all of which cost companies time and money.

ClearManuals is the solution.

Who We Are

ClearManuals is led by Rob Dawson, a retired clinical psychologist with decades of experience explaining complex information in clear, simple, human-friendly ways.

That skill β€” helping people understand things easily β€” is the foundation of every manual we produce.

Rob brings:

βœ” A deep understanding of how people think when they’re confused
βœ” Expertise in breaking complex steps into simple sequences
βœ” Behavioural insight into attention, memory, and user frustration
βœ” A calm, structured approach to clarity
βœ” A commitment to making instructions feel effortless

This human clarity expertise is combined with modern AI-assisted tools for diagrams, visuals, and formatting β€” allowing ClearManuals to deliver high-quality manuals quickly and consistently.

What We Believe

Great products deserve great instructions.

A manual isn’t just paperwork.
It’s part of the customer experience.
When instructions are clear, customers:

  • feel confident

  • get setup faster

  • make fewer mistakes

  • contact support less

  • leave better reviews

ClearManuals exists to make that process easier, smoother, and frustration-free.

What makes us different

1. Manuals written with behavioural insight

Most manuals fail because they ignore how people think.
We design instructions the way real humans use them β€” step by step, with clarity at every moment.

2. Plain-English clarity

Short sentences, one action per step, no jargon, no ambiguity.

3. Clean, simple visuals

Diagrams that make sense the moment you see them β€” not cluttered engineering drawings.

4. A user-first approach

We always ask:
β€œWhat does the customer need to know right now?”

5. Fast, reliable turnaround

Small manuals in 3–5 days.
Larger manuals in 7–10.

6. Done-for-you simplicity

You send the manual.
We fix it.
No hassle, no back-and-forth.

What We Deliver

βœ” Clear, readable manuals
βœ” Quick Start Guides
βœ” Visual step-by-step instructions
βœ” Clean diagrams
βœ” Troubleshooting sections
βœ” Print-ready and digital-ready files

Our goal is simple:
make instructions effortless for customers and profitable for you.

Who We Help

  • Importers and resellers

  • Small and mid-size manufacturers

  • Hardware and electronics brands

  • Kickstarter / Indiegogo creators

  • Businesses receiving badly translated documentation

  • Companies wanting fewer support calls

Our Promise

We will always deliver documentation that is:

  • clear

  • simple

  • accurate

  • human-friendly

  • consistent

  • easy to follow

  • frustration-free

Because when customers succeed, your business succeeds.

Let’s improve your manual.

Upload your manual or send us a link.
We’ll reply within 24 hours with a clarity assessment and options.

β†’ Upload Your Manual
β†’ Request a Quote