ABOUT
Turning confusing manuals into clear, user-friendly instructions.
ClearManuals was created with a simple goal:
to help companies deliver better customer experiences through clear, usable instructions.
For years, customers have struggled with manuals that are:
poorly translated
written by engineers
full of jargon
missing steps
visually unclear
These problems lead to frustration, complaints, returns, and negative reviews β all of which cost companies time and money.
ClearManuals is the solution.
Who We Are
ClearManuals is led by Rob Dawson, a retired clinical psychologist with decades of experience explaining complex information in clear, simple, human-friendly ways.
That skill β helping people understand things easily β is the foundation of every manual we produce.
Rob brings:
β A deep understanding of how people think when theyβre confused
β Expertise in breaking complex steps into simple sequences
β Behavioural insight into attention, memory, and user frustration
β A calm, structured approach to clarity
β A commitment to making instructions feel effortless
This human clarity expertise is combined with modern AI-assisted tools for diagrams, visuals, and formatting β allowing ClearManuals to deliver high-quality manuals quickly and consistently.
What We Believe
Great products deserve great instructions.
A manual isnβt just paperwork.
Itβs part of the customer experience.
When instructions are clear, customers:
feel confident
get setup faster
make fewer mistakes
contact support less
leave better reviews
ClearManuals exists to make that process easier, smoother, and frustration-free.
What makes us different
1. Manuals written with behavioural insight
Most manuals fail because they ignore how people think.
We design instructions the way real humans use them β step by step, with clarity at every moment.
2. Plain-English clarity
Short sentences, one action per step, no jargon, no ambiguity.
3. Clean, simple visuals
Diagrams that make sense the moment you see them β not cluttered engineering drawings.
4. A user-first approach
We always ask:
βWhat does the customer need to know right now?β
5. Fast, reliable turnaround
Small manuals in 3β5 days.
Larger manuals in 7β10.
6. Done-for-you simplicity
You send the manual.
We fix it.
No hassle, no back-and-forth.
What We Deliver
β Clear, readable manuals
β Quick Start Guides
β Visual step-by-step instructions
β Clean diagrams
β Troubleshooting sections
β Print-ready and digital-ready files
Our goal is simple:
make instructions effortless for customers and profitable for you.
Who We Help
Importers and resellers
Small and mid-size manufacturers
Hardware and electronics brands
Kickstarter / Indiegogo creators
Businesses receiving badly translated documentation
Companies wanting fewer support calls
Our Promise
We will always deliver documentation that is:
clear
simple
accurate
human-friendly
consistent
easy to follow
frustration-free
Because when customers succeed, your business succeeds.
Letβs improve your manual.
Upload your manual or send us a link.
Weβll reply within 24 hours with a clarity assessment and options.
β Upload Your Manual
β Request a Quote
ClearManuals
Manuals customers actually understand.
Turning confusing, poorly-translated instructions into clear, simple, user-friendly manuals.
Β© 2025. All rights reserved.
Contact
π§ hello@clearmanuals.com
π Sunshine Coast, QLD, Australia
π Working with clients worldwide
What We Do
Manual rewrites
Quick Start Guides
Diagram cleanup
Visual step-by-step instructions
Clarity audits
Full product documentation