HOW IT WORKS

A simple, efficient process for turning confusing manuals into clear, user-friendly instructions.

At ClearManuals, we use a structured, psychology-informed method to rewrite and redesign manuals so customers can set up your product easily and confidently.
No confusion. No frustration. No support calls.

Here’s exactly how the process works.

Step 1 — Upload Your Manual

Send us your existing manual (PDF, Word, text file, photos — anything is fine).
You can also send:

  • product photos

  • factory diagrams

  • packaging inserts

  • links to similar products

We accept all formats.

If you don’t have a manual, we can build one from scratch.

Step 2 — We Analyse It

We read your manual through the eyes of a confused user.

We check for:

✔ Missing steps
✔ Wrong sequencing
✔ Poor English or translation errors
✔ Overly technical language
✔ Vague instructions
✔ Hard-to-follow diagrams
✔ Inconsistent part names
✔ User-stumble points
✔ Potential misuse or safety risks

This analysis forms the basis of your Clarity Map, the plan we follow when rewriting.

Step 3 — We Rebuild It Step-by-Step

This is the heart of the ClearManuals Method.
We break your instructions into single-action steps and sequence them in the order a real user would naturally follow.

We apply behavioural psychology principles to make instructions:

  • simple

  • logical

  • non-overwhelming

  • confidence-building

  • frustration-proof

Each step is rewritten using:

✔ Plain English
✔ Verbs first
✔ One action per line
✔ Micro-checks (“wait for the green light”)
✔ Consistent language

Your manual becomes easy to follow — even for first-time users.

Step 4 — We Create Clean Visuals

Clear visuals dramatically improve understanding.

We create or fix diagrams by:

  • cleaning fuzzy factory images

  • adding correct labels

  • redrawing unclear sections

  • adding arrows, callouts, and zoomed views

  • matching text steps exactly

We also produce a Quick Start Guide (1–2 pages) that shows the essential setup steps visually.

Perfect for packaging inserts, Amazon listings, and support pages.

Step 5 — You Receive Your New Documentation

You receive:

✔ The rewritten manual (PDF, Word, and editable format)
✔ The Quick Start Guide
✔ All diagrams and images
✔ A troubleshooting section
✔ A “What’s included” list
✔ Print-ready and digital-ready files

Everything is ready for:

  • packaging

  • websites

  • customer support pages

  • Amazon/Shopify uploads

  • manufacturer handover

  • product launches

We also include 2 free revision rounds to fine-tune any details.

⭐ Optional: Manual Audit

If you prefer to start small, we offer a low-cost clarity assessment that shows:

  • what’s unclear

  • what’s missing

  • what’s risky

  • how users can fail or misuse the product

  • what’s causing support calls

  • recommended fixes

  • quote for full improvement

This is a great entry point for first-time clients.

⭐ Optional: Ongoing Documentation Support

For importers, manufacturers, or sellers with multiple products, we offer:

  • monthly rewrites

  • full product line documentation

  • diagram packages

  • Quick Start Guides for every SKU

  • consistent manuals across your entire brand

Why This Works

Because ClearManuals combines:

✔ behavioural psychology
✔ plain-English writing
✔ visual clarity
✔ technical accuracy
✔ user-first sequencing

This creates manuals that customers can actually follow — reducing:

  • support calls

  • returns

  • complaints

  • confusion

  • negative reviews

And increasing:

  • customer satisfaction

  • trust

  • brand reputation

  • repeat sales

Ready to get started?

Upload your manual or send us a link.
We’ll reply within 24 hours with your clarity assessment and options.